1. If your purchased products malfunctioned, please get in touch with our after-sales department at the first moment;
2. Xallcom sales staff to confirm the quality of the product itself, you need to provide product SN number, quantity, your consignor information, and express delivery to our maintenance center;
3. After Xallcom Service Center receives the faulty product, it will repair the product within 3 working days (if complicated problems are encountered, the repair time will be extended properly, we will contact you for the first time).
 
Details of the service center are as follows:
· Add：3/F，Niucheng Road No. 220-1，Xili Street，Nanshan District，Shenzhen，China. 
· Tel： +86 755-8605 9338 
· Fax： +86 755-8605 9328 
· E-mail：support@xallcom.com
· Contact：Xallcom Maintenance Center